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produced in revenue from this product as lead designer (~33% of company revenue)
success rate in payments through accessible UX practices
AA WCAG complaint user flows designed (tested by Deque Systems)
produced in revenue on this project
patients provided access to clinical confirmation results
patients served are underrepresented in biomedical research
of average time internal teams saved in processing member medical expenses
decrease in denied member medical expenses submitted
global currencies supported in updated reimbursement workflow
increase in online annual sales from redesign
in online revenue (record breaking) for the single month
new UI components designed, developed, and implemented
I'm Blanca Díaz, a people advocate and an insight-driven designer who takes a holistic approach to solve complex world problems. I'm a lifelong advocate of accessible and inclusive design.
